Privacy Policy


The information contained in this website is for general information purposes only. The information is provided by Lapp Southern Africa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Lapp Southern Africa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Lapp Southern Africa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy and Security Statement

Your right to privacy and security is very important to us. We, Lapp Southern Africa ("the company"), treat personal information obtained through the use of this website as private and confidential and are committed to providing you with secure access to our online services.

How we use the personal information we collect

We need to collect personal or other information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs. Any personal information collected by us and our authorised agents via this website is collected lawfully and fairly and not in any unreasonable intrusive manner. You acknowledge and agree that all information submitted via this website is done freely and at your own volition and that we may collect this information from you in connection with or as a consequence of your use of this website.

We shall be the sole owner of the information collected on this website. Furthermore, we shall not sell, share or rent this information to others in any way other than as disclosed in these conditions of use.

Use of technology to monitor your use of our website

We gather and analyse information on our visitors' routine use of this website. We use this information to monitor which areas of the website are most frequently visited, to assist us to continue developing a value-added service. This information is pooled so individual personal information, behaviour or patterns cannot be identified.


This website incorporates the use of cookies. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on your computer's hard drive and are used by websites to simulate a continuous connection to that site. The use of cookies automatically identifies your browser to the computers of the company whenever you interact with this website.

Cookies are not computer programs and do not run on a computer like programs do. The cookies located on our site cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly, or at all.

Mail, email or SMS promotions

Provided that you have agreed to this, we may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and we will remove you from our mailing list.

Third parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services. Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When we will disclose personal Information without consent

We will not disclose personal information to anyone outside the company without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so;
  • it is necessary to protect our rights.

Storing personal information

Personal information we collect via the website is stored in a secure environment and is not available to any person outside the company.

Our security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorized personnel only.

We have also employed the services of independent security experts to test and advise us on the security of our systems.

To ensure that you benefit from our security you should read the security tips we post on our site from time to time.

Right to amend this privacy and security statement

We reserve the right to amend this privacy and security statement at any time. All amendments to this privacy and security statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy and security statement.

If you have any questions about this privacy and security statement please email us on